# Telus alternatives, outages, and Starlink vs Telus
Checked 2026-10-19. This note answers search questions. The comparison table for people is /internet/compare/starlink-vs-telus.
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Hardware may be rented; any activation fee and terms are shown at checkout. Canada's Starlink Terms (DOC-1022-91014-56) allow a rental kit with an activation fee, and the kit is returned if you cancel.
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The footnotes read on this date describe new TELUS internet customers in British Columbia or Alberta. Telus is not a Nova Scotia incumbent.

## Facts checked 2026-10-19
| Provider | Plan | Speed | Monthly | Contract | Setup | Check |
|---|---|---|---|---|---|---|
| Telus | PureFibre offer (new internet customers in BC or AB, 2-year term) | symmetrical fibre is Telus marketing on the page, not an independent measurement | $105/mo for months 1-60 on the offer described; unlimited data included in that offer | 2-year term, or month-to-month at the standard price with no early termination fee | a separate 5 Gig footnote lists installation | [V] footnote for that BC/AB offer · [U] which speed tier an address loads |
| Telus | 5 Gig (2-year term) | 5 Gig as named on the page | from $135/mo on a 2-year term; regular $165; includes discounts | one footnote: early termination fee $360 declining $15 a month. Another: a 2-year fee starts at $480 and declines $20 a month to $0 | installation $100 on month-to-month, waived on a 2-year term (5 Gig footnote) | [V] those footnotes · [U] which page a given address loads |
| Starlink | Residential 100 Mbps | download capped at 100 Mbps; upload up to 15-35 Mbps | $75 | none listed | Hardware may be rented; any activation fee and terms are shown at checkout. | [V] price on service-plans · upload up to 15-35 Mbps on https://starlink.com/en-sx/support/article/886607c4-df3e-cdbd-4b3b-f998eda7ad98 checked 2026-10-19 · Checked 2026-10-19, confirm at starlink.com. Select areas only. This row is not the residential starting-price line. |
| Starlink | Residential 200 Mbps | download capped at 200 Mbps; upload up to 15-35 Mbps | $115 | none listed | Hardware may be rented; any activation fee and terms are shown at checkout. | [V] price on service-plans · upload up to 15-35 Mbps on https://starlink.com/en-sx/support/article/886607c4-df3e-cdbd-4b3b-f998eda7ad98 checked 2026-10-19 · Checked 2026-10-19, confirm at starlink.com. Select areas only. This row is not the residential starting-price line. |
| Starlink | Residential Max | up to 400+ Mbps download, 20–40 Mbps upload | $150 | none listed | Hardware may be rented; any activation fee and terms are shown at checkout. | [V] $150 on service-plans · speed on https://starlink.com/en-sx/support/article/886607c4-df3e-cdbd-4b3b-f998eda7ad98 · Checked 2026-10-19, confirm at starlink.com. |
| Starlink | Roam 100 GB | 100 GB high-speed, then low-speed | $75 | none listed | Hardware may be rented; any activation fee and terms are shown at checkout. | [V] price · [U] hardware · Checked 2026-10-19, confirm at starlink.com. |

[V] was read on the provider's page on the date above. [U] was not, or not for every address.

## Telus alternatives
Telus alternatives in BC and AB are the other wire at that address, often Shaw-branded or Rogers service where it is offered, plus Xplore and Starlink where fibre is not. This check did not verify a Shaw transition page. In Nova Scotia, compare Purple Cow, Bell Aliant, Eastlink, and Xplore instead.

## Telus outage, slow service, or a price increase
No Telus outage score is published here. The price change that was read is the end of a promo: month-to-month is the standard price with no early termination fee, and a 2-year term carries a fee. One footnote starts that fee at $480, declining $20 a month. A 5 Gig footnote uses $360, declining $15 a month. Other footnotes on the pages read that day included a $10 Wi-Fi Plus charge, a $20 unlimited-data add-on after month 24, and a $200 professional-install note. They apply to the offers those footnotes describe.

## Starlink vs Telus
Starlink vs Telus: PureFibre, where it is offered, is the wired comparison. A footnote listed $105/mo for months 1-60 for new internet customers in BC or AB on a 2-year term, with unlimited data included in that offer. 5 Gig was from $135 on a 2-year term, regular $165. Starlink Residential 100 is $75 on the service-plans table. Symmetrical speeds are Telus's claim, not a measurement from this desk. Installation was $100 on month-to-month and waived on a 2-year term in the 5 Gig footnote.
Checked 2026-10-19, confirm at starlink.com.
Residential 100 is $75, Residential 200 is $115, and Residential Max is $150 on the Canada service-plans list.

## Rural and town
Town and city addresses in BC and AB are where the PureFibre footnotes apply, still only if the address check offers them. Rural addresses outside that plant are the Starlink comparison. Nova Scotia towns are not on this Telus card.

## When Telus is the better choice
- PureFibre or another Telus internet plan is offered at the address.
- You want month-to-month to avoid the early termination fee, or you accept the 2-year fee in exchange for the promo.
- You do not want a dish, and the wire reaches the building.

## Sources
- telus.com/en/internet footnote: https://www.telus.com/en/internet
- starlink.com/ca/service-plans: https://starlink.com/ca/service-plans

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